Talk to your healthcare provider about the Cymbalta Promise 60-Day Money-Back Offer

You may have concerns about starting your treatment. Here’s one way we can help. You may be eligible for the Cymbalta Promise Program 60-day money-back offer. Our promise to you: If you and your healthcare provider are not satisfied with your treatment with Cymbalta, you may be reimbursed up to 100% of your out-of-pocket prescription costs for the first 60 days.*

*Restrictions apply. See full Terms and Conditions below. The 60-day money-back offer is not a guarantee of efficacy. It provides a trial period that may help patients and doctors to assess the efficacy, safety, and tolerability of Cymbalta.

Frequently Asked Questions about the Cymbalta Promise 60-Day Money-Back Offer


The offer works as follows:

  • Talk to your healthcare provider about Cymbalta. If you receive a prescription, fill it as you normally would, saving your original pharmacy receipts, and take Cymbalta as prescribed by your doctor
  • Find out if you are eligible for the Cymbalta Promise 60-day money-back offer
  • If you and your healthcare provider aren’t satisfied with Cymbalta, you may be reimbursed for up to 100% of your out‐of‐pocket prescription costs for the first 60 days*

    *Restrictions apply. See full Terms and Conditions. Go to cymbaltapromise.com or call 1‐877‐CYMBALTA (1‐877‐296‐2258) to find out if you are eligible. This program is not a guarantee of efficacy. It provides a trial period that may help both patients and doctors to assess the efficacy, safety, and tolerability of Cymbalta.

CYMBALTA PROMISE 60‐DAY MONEY‐BACK OFFER Terms and Conditions: Reimbursement offered for up to 60 days of Cymbalta therapy to a maximum of $700.

Prescriptions for more than two capsules per day are not eligible for reimbursement. Limit one reimbursement per person. Offer void where prohibited by law. Valid only in the United States for US residents. Offer not valid if your prescription claims for Cymbalta are reimbursed, in whole or in part, by any governmental program, including, without limitation, Medicaid, Medicare, or any other federal or state program, such as Champus, the VA, TRICARE, or a state pharmaceutical assistance program. By accepting this offer, you agree to notify your insurance carrier of reimbursement if required to do so by law or under the terms of coverage. Additional exclusions may apply and this offer may be terminated, rescinded, revoked or amended by Lilly USA, LLC, at any time without notice. Cymbalta® and the Cymbalta logo are trademarks of Eli Lilly and Company.